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Refund Policy
Refund Policy
At ZeldaWebsite.Store, we aim to deliver high-quality website design and development services tailored to each client’s needs. This Refund Policy explains the conditions under which refunds may be granted.
General Policy
Due to the nature of digital services, all payments made to ZeldaWebsite.Store are generally non-refundable once work has started.
This is because time, resources, and effort are immediately invested into each project upon confirmation.
Before Work Has Started
If a project has been paid for but no work has begun, a partial or full refund may be considered depending on the situation.
Refund requests must be made as soon as possible before any design or development work has started.
After Work Has Started
Once work has started on a project:
- No full refunds will be issued
- Partial refunds may be considered only in exceptional cases, depending on the amount of work completed
Each case will be evaluated individually.
Completed Projects
Once a project has been delivered or approved by the client:
- No refunds will be issued under any circumstances
- Any additional changes or modifications will be treated as new work and billed separately
Custom Work Policy
All services provided by ZeldaWebsite.Store are custom-made. Because of this:
- Refunds cannot be issued for dissatisfaction based on subjective preference
- Clients are encouraged to request revisions within the scope of their selected package
Chargebacks
Initiating a chargeback without contacting us first is considered a violation of this policy.
We strongly encourage clients to contact us directly to resolve any issue before taking such action.
Contact Us
If you have any questions or refund-related concerns, please contact us:
Email: contact@zeldawebsite.store
Website: https://zeldawebsite.store